The handling time for each order normally takes 4 business days (according to the Hong Kong general calendar) before being shipped.
We will cancel and refund your order if the item is out of stock or damage before the order shipped.
All of the credit card information and transaction are stored (if you choose to save card information for future purchase) and process through Stripe payment gateway:
We do not store nor process any of your credit card information and transaction at our side/server.
You need to choose Euro as the display currency in order for Bancontact, SOFORT, Giropay, EPS (Austrian), iDeal, Przelewy24 (P24) payment options to be shown at the check out page.
Please refer to our return policy at
If the tracking state of the order does not update for 2 weeks time, please contact our support by email [email protected] with the tracking number, we will issue an official request to the post office for investigation.
Once your order is confirmed, you cannot change your payment details.
We will sent you a confirmation email once the order has shipped.
The maximum quantity of items per order is 3. That is to ensure that the order’s size and weight are not exceed the limitation of the air mail postage service.
customs duties and import taxes for the order may vary from country to country. Buyers are responsible for these charges and buyers should inquire their local post office and custom before ordering to clarify the charges.