The maximum quantity of items per order is 3. That is to ensure that the order’s size and weight are not exceed the limitation of the air mail postage service.
Why Bancontact, SOFORT, Giropay, EPS (Austrian), iDeal and Przelewy24 (P24) payment option are not showing at checkout?
You need to choose Euro as the display currency in order for Bancontact, SOFORT, Giropay, EPS (Austrian), iDeal, Przelewy24 (P24) payment options to be shown at the check out page.
We accept all major payment cards by using Stripe as the payment gateway: Visa, MasterCard, JCB, Discover, Diner’s Club, and American Express card.
We also accept Alipay, Apply Pay, Google Pay, Bancontact, SOFORT, Giropay, EPS (Austrian), iDeal, Przelewy24 (P24), as payment for all of our items.
All of the credit card information and transaction are stored (if you choose to save card information for future purchase) and process through Stripe payment gateway:
We do not store nor process any of your credit card information and transaction at our side/server.
Once your order is confirmed, you cannot change your payment details.
customs duties and import taxes for the order may vary from country to country. Buyers are responsible for these charges and buyers should inquire their local post office and custom before ordering to clarify the charges.
We ship the item through Hong Kong Post airmail with tracking, we also use SF express for places without airmail postage service from Hong Kong.
We ship to most countries in the world.
The shipping cost is depending on the kind of service available by the Hong Kong post to the destination country.
For registered airmail with tracking number post service, we charge USD $5 Base Cost per order and USD $0.26 per 0.01kg of the order.
For EMS with tracking number post service, we charge USD $38.7 for the first 0.5kg and USD $4 for each 0.5kg over the first 0.5kg.
All postage are calculated by the weight of the order.
If the tracking state of the order does not update for 2 weeks time, please contact our support by email [email protected] with the tracking number, we will issue an official request to the post office for investigation.
We will sent you a confirmation email once the order has shipped.
The handling time for each order normally takes 4 business days (according to the Hong Kong general calendar) before being shipped.
Once the order is shipped, we will sent you a confirmation email along with the tracking number for your reference.
You could track the order at the Hong Kong Post official website:
If your order is shipped by SF express:
You could login to your account for the information of tracking of the order