The handling time for each order normally takes 1-4 business days (according to the Hong Kong general calendar) before being shipped.
FAQ Category: Shipping
The tracking state of my order does not update, what should I do?
If the tracking state of the order does not update for 2 weeks time, please contact our support by email [email protected] with the tracking number, we will issue an official request to the post office for investigation.
How will I know whether my order has been shipped?
We will sent you a confirmation email once the order has shipped.
Who is responsible for the customs duties and import taxes?
customs duties and import taxes for the order may vary from country to country. Buyers are responsible for these charges and buyers should inquire their local post office and custom before ordering to clarify the charges.
How can I track my order?
Once the order is shipped, we will sent you a confirmation email along with the tracking number for your reference.
You could track the order at the Hong Kong Post official website:
If your order is shipped by SF express:
You could login to your account for the information of tracking of the order
Which shipping methods/carriers do you use to deliver the item?
We ship the item through Hong Kong Post airmail with tracking, we also use SF express for places without airmail postage service from Hong Kong.
Which countries do you deliver to internationally?
We ship to most countries in the world.